Terms & Conditions

Woofe Terms and Conditions

These terms and conditions ("Terms") govern the use of the Woofe website (the "Website") and the purchase of products from Woofe. Please read these Terms carefully before using our Website or making a purchase. By using our Website or making a purchase, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or purchase products from Woofe.

1. Definitions

  • "Woofe" refers to the brand and its owners.

  • "You" or "Customer" refers to the user of our Website and the purchaser of our products.

  • "Products" refer to the dog accessories and related items sold by Woofe on the Website.

2. Product Information

Woofe strives to provide accurate product descriptions and images. However, product colors and appearances may vary, and we cannot guarantee the complete accuracy of product representations. If you have any questions about a product, please contact our customer service team for clarification before making a purchase.

3. Pricing and Payment

  • All product prices are listed in Euro at the time of purchase.

  • Woofe reserves the right to change product prices at any time without notice.

  • Payments can be made through various methods such as credit/debit cards, electronic transfers, or other methods available on the Website.

  • Woofe ensures secure payment processing; however, we are not responsible for any third-party payment processing issues or data breaches.

4. Shipping and Delivery

  • Woofe ships products to the address provided by the Customer during the checkout process.

  • Shipping times and costs may vary and are specified on the Website.

  • Woofe is not responsible for delays in delivery due to unforeseen circumstances, such as weather or carrier issues.

  • Customers are responsible for any customs duties or import taxes.

5. Returns and Refunds

  • If you are not satisfied with your purchase, you may return the product within 14 days of receipt.

  • Returned products must be in their original condition and packaging, and the Customer is responsible for return shipping costs.

  • Once the return is received and inspected, a refund or exchange will be processed, as per the return policy outlined on the Website.

6. Warranty

Woofe warrants that its products are free from defects in materials and workmanship. Warranty terms may vary by product and are specified on the Website. Please review the warranty terms before making a purchase.

7. Intellectual Property

All content on the Woofe Website, including text, images, and logos, is protected by copyright and other intellectual property rights owned or licensed by Woofe. Customers are not authorized to use, reproduce, or distribute any content without written permission.

8. Privacy

Customer information is collected and used in accordance with Woofe's Privacy Policy, which can be found on the Website.

9. Governing Law

These Terms and the use of the Website and purchase of products are governed by the laws of the jurisdiction in which Woofe is registered (The Netherlands).

10. Modification of Terms

Woofe reserves the right to change or modify these Terms at any time. Customers are encouraged to review the Terms before using the Website or making a purchase.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
📧 info@woofe.nl